Welcome to Cinnamorra Global Private Limited (“we,” “us,” “our”). These Terms and Conditions govern your access to and use of our website, products, and services. By accessing or using our website or purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website or purchasing our products, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.

2. Products and Services

  • Product Descriptions: We strive to ensure that our product descriptions, images, and pricing are accurate and up-to-date. However, we do not guarantee that the information on our website is error-free, complete, or current. In the event of an error, we reserve the right to correct it and revise your order accordingly or to cancel the order.

  • Pricing: All prices are listed in US$ and are subject to change without notice. The price applicable to your order will be the price at the time of purchase. Additional charges, such as taxes, shipping, and handling, may apply and will be disclosed during the checkout process.

  • Product Availability: All products are subject to availability. We reserve the right to discontinue or limit the quantity of any product at any time without notice.

3. Orders and Payments

  • Order Acceptance: Your order constitutes an offer to purchase our products. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in product information, or issues with payment.

  • Payment: Payment for your order must be made at the time of purchase. We accept Letter of Credit (L/C) or Advance Payment (T/T) as well. Your payment details will be securely processed by our merchant bank, Commercial Bank.

  • Order Confirmation: Once your payment is processed, you will receive an order confirmation via email. This confirmation does not signify our acceptance of your order; it is simply an acknowledgment that we have received your order.

4. Shipping and Delivery

  • Shipping: We ship our products to worldwide. Shipping costs and delivery times vary based on your location and will be calculated during checkout.

  • Delivery: We aim to deliver your order within the estimated delivery time provided at checkout. However, we are not responsible for delays caused by factors beyond our control, including but not limited to customs delays, weather conditions, or carrier issues.

  • Risk of Loss: The risk of loss and title for all products purchased pass to you upon our delivery to the carrier.

5. Returns and Refunds

Please refer to our Refund and Returns Policy for details on how we handle returns and refunds.

6. Intellectual Property

  • Ownership: All content on our website, including but not limited to text, images, logos, and graphics, is the property of Cinnamorra Global Private Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws.

  • Use Restrictions: You may not reproduce, distribute, modify, or otherwise use any content from our website without our prior written consent.

7. Limitation of Liability

  • Disclaimer of Warranties: Our products and services are provided “as is” without warranties of any kind, either express or implied. 

  • Limitation of Liability: To the fullest extent permitted by law, Cinnamorra Global Private Limited shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or services, even if we have been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify and hold harmless Cinnamorra Global Private Limited, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of our website, products, or services or your violation of these Terms and Conditions.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these terms shall be brought exclusively in the courts of Colombo, Sri Lanka.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website or services after the changes take effect constitutes your acceptance of the revised terms.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Cinnamorra Global Private Limited
No: 117/B, Meegaspitiya Road, Uragasmanhandiya, Galle, Sri Lanka.
Email: hello@cinnamorra.lk
Phone: 0094913141122
Hot-Line: 0094713141122